Fiona Arscott Smith

What do you enjoy most about working for Fenix?

Being able to help people who are grieving. It’s such a gift to be able to help someone at such a difficult time in their lives.

What experience is most important for your role at Fenix?

I wanted to help people who are grieving and are dealing with lots of emotions. In my life experiences I have encountered funerals fairly early in my life and have had experience in organising from a customer's perspective.

Share your most important tip for successfully arranging a funeral.

Ask the questions! Especially if you don't understand something or there is something you want, which may be out of the ordinary. We can organise any number of special elements.